Shuvo gaming Terms & Conditions — fully in Bangla

01 General Terms & Conditions

By accessing or using the Shuvo Gaming platform, you are deemed to have accepted these Terms & Conditions. These terms constitute a legally binding agreement between Shuvo Gaming and its users.

Shuvo gaming is an internationally licensed online gaming platform serving players in Bangladesh and beyond. However, use of this platform is not permitted for residents of countries where online gaming is prohibited by law.

Shuvo Gaming reserves the right to update these Terms & Conditions at any time, with or without prior notice. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

02 Account Registration

To open an account at shuvo gaming, the following conditions must be met:

• The applicant must be at least 18 years of age
• Each individual may open one account only
• All information provided at registration must be truthful and accurate
• Keeping your account password confidential is your own responsibility
• Your account must not be shared with or used by anyone else
• Valid identification must be provided upon request for verification purposes

Providing false information at registration may result in Shuvo Gaming closing the account and confiscating any deposited funds. If your details change (such as your phone number or address), please notify the support team immediately.

03 Deposits & Withdrawals

Shuvo gaming accepts deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳50, and the maximum is determined by your account level.

• Deposits are typically credited to your account instantly
• Minimum withdrawal amount is ৳200
• Withdrawals are typically processed within 1–24 hours
• Withdrawals are only permitted via the same method used for the deposit
• KYC verification is required for large withdrawals
• Shuvo gaming does not charge any additional fees on transactions

Under anti-money laundering laws, shuvo gaming reserves the right to investigate suspicious transactions. Withdrawal processing may be temporarily suspended if required.

04 Bonuses & Promotions

Shuvo Gaming regularly offers a range of bonuses and promotions. The following general terms apply to all bonuses:

• Each bonus comes with its own wagering requirement (typically 20x–40x)
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first
• Each user may claim any given promotion once only
• Bonuses are generally valid for 7–30 days
• The welcome bonus applies to your first deposit only
• Shuvo gaming reserves the right to modify or cancel any promotion at any time

Any attempt to abuse the bonus system will result in Shuvo Gaming cancelling the bonus and investigating the account in question. Claiming bonuses through multiple accounts or false identities is a punishable offence.

05 Gaming Rules

All games on shuvo gaming operate in accordance with international standards. Each game has its own specific rules, which can be reviewed before the game begins.

• All slots games are RNG (Random Number Generator) certified
• In Live Casino games, the dealer's decision is final
• If a game is interrupted due to a technical issue, the wager will be refunded
• For Sports Betting, the odds at the time the bet is placed apply, even if odds change afterwards
• In the event of a dispute over a game result, Shuvo Gaming's decision is final

06 Prohibited Activities

The following activities are strictly prohibited on Shuvo Gaming and will result in permanent account closure:

• Using automated software, bots, or scripts to play games
• Creating multiple accounts to claim bonus benefits
• Money laundering or transactions involving illegal funds
• Attempting to access another user's account
• Exploiting platform vulnerabilities or bugs for unfair advantage
• Abusive behaviour towards the support team or other users
• Helping minors open an account

If any of the above activities are proven, Shuvo Gaming reserves the right to take legal action. We encourage users to report any suspicious activity to our support team.

07 Responsible Gaming

At Shuvo Gaming, we believe gaming should be fun, not a source of problems. That's why responsible gaming is our top priority.

• You can set your own deposit limit at any time
• You can temporarily close your account for a set period using the self-exclusion option
• If you notice signs of gaming addiction, our support team is here to help
• Take measures to prevent minors from accessing the platform

If you're experiencing a gaming problem, contact our Responsible Play Visit the page or get in touch with our support team.

08 Privacy & Data Protection

Shuvo Gaming takes the protection of your personal information very seriously. Any data we collect is used solely to improve our services and ensure platform security.

• Your personal information is never sold to third parties
• All data is secured with 256-bit SSL encryption
• Information may be shared when required by legal obligations
• Read our Privacy Policy to find out more

09 Account Closure & Suspension

Shuvo Gaming reserves the right to suspend or permanently close an account under the following circumstances:

• For violating the terms and conditions
• If evidence of fraudulent activity is found
• Failure to cooperate with KYC verification
• Extended inactivity (12 months or more)
• At the user's own request

Users may request account closure at any time by contacting the support team. Any valid balance will be available for withdrawal, but bonus balances will be forfeited.

10 Contact & Complaints

If you have any questions about these Terms & Conditions or wish to file a complaint, please contact us:

• Email: support@shuvogaming.app
• Live Chat: Click the chat icon in the bottom-right corner of the platform
• Support hours: 7 days a week, 24 hours a day

After a complaint is submitted, Shuvo Gaming will provide an initial response within 48 hours and aim to resolve the matter within 7 business days. For more complex issues, additional time may be required — you will be kept updated throughout.